Road Map for Crisis Communication of Nuclear Regulatory Organisations. National Aspects.

An example of a project where Merience collaborated together with Snap Comunicación, the Consejo de Seguridad Nuclear in Spain and the Working Group on Public Communication by the OECD Nuclear Energy Agency is the 'Road Map for Crisis Communication of Nuclear Regulatory Organisations. National Aspects'.
This road map is intended for nuclear regulatory organisations to improve the effectiveness of crisis communication management under all types of critical situations (from anomalies to major accidents).
After the crisis at the Fukushima Daiichi nuclear power plant, it was clear that there is a need for nuclear organisations in general to be better prepared for crisis communication. A survey was undertaken in 2010 to gather information on the tools used before, during and after crises, practical information on reaction time, elaboration and delivery of coordinated messages, channels of communication and challenges to ensure transparency under public scrutiny.
Merience participated in the analysis as well as streamlining and homogenising the different part of the report into a single, comprehensive document.